Last Updated: May 21, 2025

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Welcome to Hanz Diner! This Privacy Policy explains how Hanz Diner ("we," "us," or "our") collects, uses, shares, and protects information obtained from visitors to our website https://www.hanzdiner.com/ (the "Site"). We are committed to protecting your privacy and ensuring you have a positive experience on our Site.

1. Information We Collect

We may collect different types of information from and about users of our Site:

• a. Personal Information You Provide to Us:

  • Contact Information: Such as your name, email address, and phone number when you make a reservation, place an online order, sign up for our newsletter, fill out a contact form, or otherwise communicate with us.

  • Reservation or Order Details: Information related to your dining preferences, special requests, or order history if you make reservations or place orders through our Site.

  • Payment Information: If you make online payments for orders, we may collect payment card information. This information is typically processed by a secure third-party payment processor, and we do not store your full payment card details.

• b. Information We Collect Automatically:

  • Usage Details: When you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, Browse actions, and patterns. This includes:

    • Details of your visits to our Site, such as traffic data, location data (if you enable it), logs, pages viewed, and the resources that you access and use on the Site.

    • Information about your computer and internet connection, including your IP address, operating system, browser type, and device identifiers.

  • Cookies and Similar Technologies: We use "cookies" and other tracking technologies (like web beacons or pixels) to collect some of this information. Cookies are small files placed on the hard drive of your computer. These technologies help us improve our Site, personalize your experience, understand how users interact with our Site, and for advertising purposes. For more details, see Section 4 (Cookies and Tracking Technologies).

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To present our Site and its contents to you.

• To provide you with information, products, or services that you request from us (e.g., processing reservations, online orders, responding to inquiries).

• To manage your account and provide customer support.

• To communicate with you about your reservations or orders, our services, special offers, and events, if you have opted in to receive such communications. You can opt-out of marketing communications at any time.

• To personalize your Site experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Site, third-party sites, and via email or text message (with your consent, where required by law).

• For internal business purposes such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our services, identifying usage trends, and determining the effectiveness of our promotional campaigns.

• To comply with applicable legal requirements, relevant industry standards, and our policies.

• For Advertising Purposes: We may use your information to display advertisements to you, including through third-party services like Google Ads. This may involve using cookies and other tracking technologies to show you ads based on your past visits to our Site or other sites (remarketing) or based on your inferred interests.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf, such as website hosting, data analysis, payment processing, order fulfillment, information technology, customer service, email delivery, and marketing assistance. These service providers are contractually obligated to protect your information and use it only for the services we have engaged them to provide.

• Advertising Partners: We may share information collected automatically (like cookie data, IP addresses, or device identifiers) with advertising partners, such as Google, to help us with our advertising campaigns, including interest-based advertising and measuring ad performance. Google may use this information to display ads to you on other websites.

• Legal Requirements and Safety: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (d) protect against legal liability.

• Business Transfers: In the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Hanz Diner's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Hanz Diner about our Site users is among the assets transferred.

• With Your Consent: We may share your information for other purposes with your consent.

• Aggregated or De-identified Data: We may share aggregated or de-identified information, which cannot reasonably be used to identify you, for various purposes including analytics and research.

4. Cookies and Tracking Technologies

• What are Cookies? Cookies are small text files stored on your device (computer, tablet, mobile phone) when you visit certain websites. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

• How We Use Cookies: We and our third-party service providers may use cookies, web beacons (also known as "clear GIFs" or "pixel tags"), and similar technologies to:

  • Ensure the proper functioning of our Site.

  • Remember your preferences (e.g., language, region).

  • Understand how you use our Site and improve your experience.

  • Personalize content and advertisements.

  • Measure the effectiveness of our advertising campaigns.

• Your Choices Regarding Cookies:

  • Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. To do so, please follow the instructions provided by your browser, which are usually located within the "help," "tools," or "edit" settings.

  • Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.

• Google Analytics and Google Ads: We may use Google Analytics to help us understand how our Site is used. Google Analytics uses cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use this information to improve our Site. We may also use Google Ads features like remarketing, which uses cookies to serve ads based on past visits to our Site.

  • You can learn about Google’s practices by going to https://policies.google.com/technologies/partner-sites.

  • You can opt out of Google's use of cookies or device identifiers by visiting Google's Ads Settings (https://www.google.com/settings/ads).

  • Alternatively, you can opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page (http://optout.networkadvertising.org).

5. Data Security

We have implemented reasonable administrative, technical, and physical measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Choices and Rights

• Marketing Communications: If you have opted-in to receive marketing emails from us, you can opt-out at any time by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly.

• Accessing and Correcting Your Information: You may send us an email at hanzdiner@gmail.com to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

• Tracking Technologies and Advertising: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. As mentioned in Section 4, you can also opt-out of certain interest-based advertising.

7. Third-Party Links

Our Site may contain links to other websites not operated or controlled by Hanz Diner ("Third-Party Sites"). The policies and procedures we described here do not apply to Third-Party Sites. We suggest contacting those sites directly for information on their privacy policies.

8. Children's Privacy

Our Site is not intended for children under 13 years of age (or a higher age threshold if required by applicable law, e.g., 16 in some jurisdictions). We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at hanzdiner@gmail.com.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions or comments about this Privacy Policy or our privacy practices, please contact us at:

Hanz Diner 185 W Dyna Dr, Houston, TX 77037 +1 281-406-8777 hanzdiner@gmail.com